What is your turnaround time?  We ship all products within 3-5 business days.


What if my collar does not fit?  We give in depth method to follow on how to measure for our collars. https://ruggit-collars.myshopify.com/admin/themes/10331555/editor#/pages/sizing-chart If still collar does not fit there is a 6.99 alteration fee and we should be able to alter the size.  


What address do I send return items?  Upon approval you will send items to Ruggit Collars P.O. Box 101 Roseville, MI 48066